Medical Reception Course

Course Code: AMA003

Cost: $795

Day: Week 1 - Tuesday, Wednesday, Thursday
Week 2 - Tuesday, Wednesday, Thursday

Duration: 2 weeks

Location: Nedlands WA

Time: 9:00am - 4.00pm

Dates:

2018 Dates. Please click on one of the available dates below to proceed to the on-line registration form.

Distance learning option available. Please click here to enrol

Course Code: AMA004

Cost: $795

Day: Friday

Duration: 6 weeks (1 day per week)

Location: AMA House 14 Stirling Highway Nedlands WA 6009

Time: 9:00am - 4:00pm

Dates:

2018 Dates. Please click on one of the available dates below to proceed to the on-line registration form.

Distance learning option available. Please click here to enrol

Medical Reception Course

Young woman at work as receptionist and nurse in hospital, looking at cameraOverview

This popular course has been developed by the Australian Medical Association based on industry requirements. Participants will gain a comprehensive understanding of the roles and duties of a Medical Receptionist. The course is mapped to four nationally recognised units of competency designed to enhance your opportunities for employment.

Recommended For

Anyone interested in establishing their careers as Medical Receptionists in the health and allied health sector. Distance Learning option also available.  Please contact us on (08) 9273 3033.

Course Content

Medical Reception

  • Customer Servicing and communication
  • Medical reception duties
  • Medical records
  • Patient liaison
  • Occupational Health and Safety
  • Ethics and confidentiality
  • Investigations
  • Medical legal issues
  • Appointment book
  • Support Services

Medical Terminology

  • General medical terms
  • Components of medical words
  • Medical abbreviations
  • Medical/diagnostic procedures
  • Areas of medicine and medical personnel
  • Overview of body systems
  • Pathology and pharmacy overview

Medical Accounts

  • Health care systems in Australia
  • Medicare
  • Fee structures
  • Processing accounts
  • Bulk billing and private accounts
  • Work related and motor vehicle injuries
  • Department of Veteran’s Affairs
  • Referrals

Computerised Medical AccountsNRT Logo

  • Three hour session
  • Billing and receipting
  • Introduction to medical software
  • Patient database management
  • Appointment book

Learning Outcomes

The learning outcomes achieved provide participants with Units of Competency for:

  • BSBMED301: Interpret and apply medical terminology appropriately
  • BSBMED302: Prepare and process medical accounts
  • BSBMED303: Maintain patient records
  • BSBMED305: Apply the principles of confidentiality, privacy and security within the medical environment