Health and Care Support Work Course

Course Code: AMA009

Cost: $325

Duration: 3 Days

Location: Nedlands WA


Please click on one of the available dates below to proceed to the on-line registration form.

Health and Care Support Work Course



Australia’s care sector is undergoing significant changes in order to meet the demands of both our aging population and new support programs such as the National Disability Insurance Scheme (NDIS).

People are at the very heart of these changes with government estimating that one in every four jobs created in the five years to 2015 were in the health care and social assistance sector.  This ongoing demand means that there are multitudes of opportunities to enter the health and care support workforce.

To assist people with learning more about the industry, AMA Training is offering this introductory course, which will provide the foundation knowledge, skills, awareness and values necessary to seek employment as a care worker.

Health and care support offers you both exciting long-term career opportunities and fascinating day-to-day variety.

The course is designed to be taken in a 3-day block, however individual course components can be booked independently to cater for those students who may have already completed some aspects of this course.

Our three day course covers:

  • Day 1 – An introduction to heath and care support work
    • Industry trends and career opportunities
    • What are employers looking for
    • How do I best prepare a CV and prepare for interviews
    • What is care? Who are the clients?
    • Where might I be working?
    • Overview of core care industry principals, procedures and policies
    • Duty of care and equity
  • Day 2 – Infection Control in a Care Environment (Nationally Accredited1)
  • Day 3 – Manual Handling in a Care Environment (Nationally Accredited2)
  • OPTIONAL ADDITION – 2-day First Aid (Nationally Accredited3)

Our trainers have extensive experience within our care industry and therefore understand the needs of employers and clients intimately. In addition to the valuable theoretical insights, you will also gain a number of practical skills that are vital to have before seeking work in a care environment, such as safe manual handling, infection control and the optional first aid component. You will also receive expert advice from a HR professional on interviewing for roles and CV writing.

Start your journey into a rewarding career where you will add value to fellow Australians’ lives in a growing and changing industry. Want to discuss this course in more detail? Feel free to give one of our friendly staff a call on 9273 3033.


There is no formal assessment for Day 1 of the course.

1 Day 2 – Infection Control – On successful completion of class participation, demonstration and written assignments students will be issued a Statement of Attainment for unit HLTINF001 Comply with Infection Prevention and Control Policies and Procedures.

2 Day 3 – Manual Handling – On successful completion of class participation, demonstration and written assignments students will be issued a Statement of Attainment for unit HLTWHS005 Conduct manual tasks safely.

3 OPTIONAL – First Aid – Students must complete theory and practical components over two days. Upon successful completion students will be awarded an AMA Training First Aid certificate (valid for 3 years from date of issue) and a Statement of Attainment for unit HLTAID003 Provide first aid

Course Content

An introduction to health and care support work

  • Introduction to health and care support work
  • Career Opportunities – current employers, future demand
  • Residential care
  • Home and Community Care
  • Disability Services
  • Duty of Care
  • Documenting and Reporting
  • CV writing and Interview Skills
  • Further studies

Infection Control

  • Demonstrate a basic knowledge of microbiology
  • Identify how disease is transmitted and methods of minimising contamination
  • Apply standard and additional precautions in the workplace including the appropriate use of personal protective clothing and equipment
  • Demonstrate appropriate hand washing and hand care procedures in the work environment
  • Identify and respond to infection risk according to organisational policy and procedure
  • Handle and dispose of waste materials according to organisational and legislative requirements
  • Demonstrate appropriate cleaning practices ensuring full compliance with cleaning, disinfection and sterilisation protocols
  • Show procedures necessary for the confinement of articles in clean and contaminated zones

Manual Handling

  • Define the meaning of ‘Manual Handling’
  • Demonstrate an understanding of manual handling hazards and risks in the workplace.
  • Describe and apply the ‘Codes of Practice’ for manual handling hazards and risks in the workplace
  • Identify additional risk factors when completing manual handling tasks
  • Describe workplace policies and procedures for injury reporting and return to work programs
  • Implement strategies to improve manual handling processes in the workplace, while complying with organisational policies and procedures.

First Aid (OPTIONAL)

  • Introduction to First Aid
  • Assessing the situation
  • Basic anatomy and physiology
  • First aid in the respiratory, circulatory and nervous systems
  • First aid and diabetes
  • Cardiopulmonary resuscitation (CPR)
  • Bleeding & shock
  • Burns, bites & stings
  • Poisons
  • Emergency situations
  • Head, neck & spinal injuries
  • Sprains, strains, dislocations and fractures
  • Eye injuries
  • Defibrillator awareness and demonstration

Learning Outcomes

The learning outcomes achieved provide participants with:

Certificate of Participation for ‘An introduction to health and care support work’

Statement of Attainment for Unit of Competency HLTINF001: ‘Comply with Infection Prevention and Control Policies and Procedures’

Statement of Attainment for Unit of Competency HLTWHS005: ‘Conduct Manual Tasks Safely’


Training delivered by AMA Training Services (RTO No. 2010) and Health Training Australia Inc – (RTO No. 50804)