BSB40812 Certificate IV in Front Line Management

BSB40812 Certificate IV in Front Line Management


This qualification reflects the role of individuals who take the first line of management in a wide range of organisational and industry contexts. Typically they report to a manager and provide leadership and guidance to others and take responsibility for the effective functioning and performance of the team and its work outcomes. Job roles can include Coordinator, Leading hand, Supervisor, Team leader.

The qualification is delivered by AMA Training Services under a fee for service arrangement where the student is employed and completes the program at their own pace. Each student is assigned a trainer / assessor who will mentor and support the student as they progress through the qualification. Student receive a set of learning guides covering the units of competency selected. Progressively as the student completes their learning guides and assignments, they will meet with their trainer / assessor who will assess their competency in a particular unit (s) of competency. The assessment process includes a combination of verbal questioning and discussion, demonstration, gathering a portfolio of evidence, assignments and supervisor verification.

Once all units of competency have been completed successfully, the trainee will receive their nationally recognized qualification


10 units to achieve this qualification:

  • 4 core unit / 6 elective units
  • Maximum of 2 unit from Certificate III or Diploma qualificaton

Units are selected in consultation with the student and their supervisor / manager.

Units of Competency

For a selection and description of the units of competency available through AMA Training for this qualification please click here.

How to enrol

For further information please click on the “Expression of Interest” button or contact AMA Training Services by email or telephone 08 9273 3033.