General Information

General Information

The Australian Medical Association (WA) and its associated entities provide a broad range of training services for business, the health sector and the community of Western Australia.

Training courses are delivered through AMA Training Services and Health Training Australia. Both AMA and HTA are Registered Training Organisations which means they have skilled staff who manage and deliver training to clients in areas such as Business, Aged Care, Home Care, Medical Reception and Health Support Services.

Services provided include:

  • Delivery of nationally recognised training to Australian Quality Training Framework standards
  • Quality and reputable training services that are endorsed by the Training Accreditation Council
  • Comprehensive support and mentoring throughout the training period
  • Delivery of industry developed training packages by skilled trainers
  • Flexible training, tailored to meet the needs of employers and candidates
  • Added value that incorporates current training initiatives

Specific information on courses can be found in the Training Directory.

Learner and Employer Survey Results

AMA Training Services is provided with a Learner Engagement and Employer Satisfaction Survey, as feedback on our performance as a Registered Training Organisation. Data is collected annually and reported in June for the previous calendar year.  A copy of the latest report can be accessed here.

Code of Practice

AMA Training has a code of practice as a Registered Training Organisation to ensure it delivers a high quality service with high standards of ethical behaviour. A copy of the AMA Training Services Code of Practice can be accessed here.

Appeals Process

AMA Training has an appeals process to ensure that employers and learners have a fair mechanism in relation to the handling of appeals and that the principles of natural justice and procedural fairness at adopted at every stage in the appeals process. You can access a copy of the Appeals Policy here.

Complaints Process

AMA Training has a complaints process to ensure that employers and learners have a fair mechanism in relation to handling of complaints and the at the principle of natural justice and procedural fairness are adopted at every stage of the complaints process. You can access a copy of the Complaints Policy here.

Learning Resources

The Australian Medical Association (WA), in conjunction with Health Training Australia – have developed a range of comprehensive learning resources in an easy to follow format for use in either self directed or classroom learning. Please refer to Training Resource Sales for information on the range available, to view samples and purchase the resources online.  If you require further information, please contact AMA Training Services or Health Training Australia on (08) 9273 3033.

Protection of Fees Paid in Advance

Where a student pays more than $1500 in prepaid fees to AMA Training Services, these fees are protected by guarantee by AMA through a Deed of Guarantee between AMA Services (WA) Pty Ltd and Australian Medical Association (WA) Inc. Students with any questions regarding this arrangement should contact AMA Training Services on 9273 3000.

Health Training Australia – A Group Training Organisation

HTA also provides group training employment services, predominantly to employers based in the community services and health sectors. If you are an employer in the community services or health sectors and would like to work with HTA as a host employer, please contact HTA to arrange for a consultant to visit your business on (08) 9273 3033 or head to

AMA Apprenticeship and Traineeship Services – Department of Education and Training with the Australian Government

Through AMA Apprenticeship & Traineeship Services, an Australian Apprenticeship Support Network provider contracted by the Australian Government through the Department of Education and Training, apprenticeship and traineeship services are provided to employers, apprentices and trainees. If you are an employer and would like to engage an apprentice or trainee, please contact the AMA on (08) 9273 3042 or refer to