Medical Reception Unit incorporating Medical Accounts

Overview

This course has been developed by the Australian Medical Association to meet industry requirements. Participants will gain an understanding of the roles and duties of a Medical Receptionist.

Recommended For

Persons interested in establishing their careers as Medical Receptionists in the health and allied health sector.

Course Content

Medical Reception

• Customer Servicing and communication
• Medical reception duties
• Medical records
• Patient liaison
• Occupational Health and Safety
• Ethics and confidentiality
• Investigations
• Medical legal issues
• Appointment book
• Support Services

Medical Accounts

• Health care systems of Australia
• Medicare Australia
• Fee sturctures
• Processing accounts
• Bulk-billing and private accounts
• Work-related and motor vehicle injuries
• Department of Veteran's Affairs
• Referrals

Learning Outcomes

The learning outcomes achieved provide participants with a Statement of Attainment for the following Units of Competency:

• BSBMED202A: Follow OHS policies and procedures in medical office
• BSBMED303A: Maintain patient records
• BSBMED305A: Apply the principles of Confidentiality, Privacy and Security with the medical environment
• BSBMED302A: Prepare and process medical accounts

Course Dates

Please click on one of the available dates below
to proceed to the online registration form.